About Us Snowsun Adrenaline Sports are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Snowsun Adrenaline Sports
Suffolk Leisure Park
Bourne Hill, Wherstead,
Ipswich IP2 8ND
Phone: 01473 602601
Fax: 01473 602600
Email: snowsun.ipswich@tiscali.co.uk
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling All shipping to U.K. mainland addresses is totally free. Please contact us for shipping costs outside of U.K. mainland |
Delivery Schedule We deliver your order right away. We will normally send your order to you in 1-2 business days .
Orders placed after 6.00p.m. will be processed the following day. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01473 602601 (International +44 1473 602601) or fax us on 01473 602600 or write to us at Snowsun Adrenaline Sports, Suffolk Leisure Park, Bourne Hill, Wherstead, Ipswich IP2 8ND |
Privacy Policy Snowsun Adrenaline Sports do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
REFUNDS WILL ONLY BE GIVEN IF THE GOODS ARE RETURNED TO US WITHIN 8 DAYS OF RECEIVING THEM AND IN THE CONDITION THEY LEFT US, WITH PRICE TAGS ATTACHED AND WITH A VALID TILL RECEIPT.
THE REFUNDED AMOUNT WILL BE THE TOTAL PRICE OF THE ITEM(S) RETURNED MINUS A £5 HANDLING CHARGE
GOODS CAN BE EXCHANGED ONLY IF THEY ARE RETURNED TO US WITHIN 14 DAYS OF RECEIVING THEM AND IN THE CONDITION THEY LEFT US, WITH PRICE TAGS ATTACHED AND WITH A VALID TILL RECEIPT.
PLEASE MAKE SURE THE GOODS YOU WISH TO EXCHANGE/RETURN ARRIVE BACK TO US SAFELY AND WITH THE CORRECT POSTAGE PAID.
RE-DELIVERY ON EXCHANGED GOODS WILL NOT BE FREE. THE FREE DELIVERY OFFER ONLY APPLIES TO THE ORIGINAL PURCHASE, SO PLEASE MAKE SURE YOU HAVE ORDERED THE CORRECT SIZE, COLOUR ETC. BEFORE PLACING YOUR ORDER WITH US.
THANK YOU. |
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